New remote support software to improve our services

We have upgraded our remote support software to better serve our online customers.  This software will also allow us to implement managed pc services with scheduled monthly check ups.

Our new software is provided to us by Citrix, a leader in remote desktop and meeting software, used by many individuals and corporations.   Software is fully compatible with Vista, XP and NT operating systems.

Facebook Virus Koobface

Most people don’t know or care to know the dangers of virus infections.  From tracking to showing ads an infections can be a bit more dangerous than just being annoying or creating a privacy concern.  The newest infection spreading around the internet is one sending messages thru facebook system of friends.

It has subject titles that entice one to watch a video, then prompting that you need a flash update to watch.  Well that update is nothing more than an infection that will install a service on your PC (SamSs).  This creates a proxy where it will redirect all HTTP traffic thru it, either to redirect or track your internet surfing.   If it redirects, well that is just annoying but what if it silently tracks you and also captures your username/passwords?

That idea should scare everyone, with more people banking and buying online, credit card and personal information can be compromised and shared with the “bad guys”.

The only sure fire way to protect yourself is to be a bit more careful, have superior virus protection and if you do get infected try to get professional assistance in removing all infections (not just the ones that you see).

Good Luck and stay safe…

Antivirus 2008 2009, do not buy!

Within the last month we at pcULTRAcare.com have seen an explosion of computers infected with one or two varieties of antivirus 2008 or 2009.  Its name changes (xp antivirus, smart antivirus, ms antivirus) but it uses similar popups that shows a fake scan and a fake list of infections.

The purpose of the scan and results is to get computer user to purchase (register) the antivirus program.  Do not input any personal information or your credit card information.  One must be careful with their credit card numbers and not trust a window popup requesting you to purchase a software.  Can’t tell if you really need the software find a tech or a computer savvy user to help you out.  A good rule is that it is not a good idea to buy any software that you do not recognize the name or origin of.

We at pcULTRAcare.com offer 30 minute phone and remote support sesions at a very low cost.  We can help you determine if you need the software in question.  Be careful out there.

Great success in removing virus and spyware infections.

We have been doing a good amount of online virus removals in the past few months.   We are proud that we have a very high virus removal success rate, not to toot our own horn but we do like spread the word so that many who thought that their computer are not fixable can have their computer fixed for such a low price (currently $59).

You don’t need to reformat or throw away a good PC just because you get a computer infection, let us help.  We offer a 100% guarantee so there is really no risk to you.

Hurry in before the back to school rush keeps us too busy!!  Get virus removal service here.

Free or No Cost Virus Removal?

Free virus/spyware removal is a great idea but not really feasible.  To clean an infected computer takes at least 3-4 hours to be done correctly.  Making sure your settings and programs are as safe as possible while trying to extract an infection that is designed to protect itself.

There are a many sites that will offer tips and promise to provide the ultimate solution but the problem lies in that each new virus and even the same virus will be changed and modified to try and stay ahead of the game.  While a step by step procedure will work this week, by next week that solution will need to be modified.  A normal user will spend many days trying and hoping to fix the virus infection while not breaking the operating system.

We come in with our low cost (flat fee) virus removal service, no where else will you find a complete virus removal service for under $60 let alone $80 to $120.  We spend an average of 4 hours per computer to make sure that we clean and remove all active virus, trojan, rootkit and spyware infections from your PC.

Safer Web Surfing with FireFox

People always ask if Firefox is more secure than Internet Explorer.  The answer is Yes, due to it not running ActiveX and not being the standard web browser on every windows PC.  If you where trying to infect the greatest number of machines you would focus on the number one browser and try to expoit it, right?

We at pcULTRAcare.com recommend that people install and use firefox.  IE of course will still be used because some sites (financial sites for instance) need to have access to activex and other addons in order to provide their pages and information to you.  But for everyday surfing, especially when searching and going to unkown websites it is better to use firefox.

We have a page with a link to download Firefox.

Vundo Infection Removal

The vundo infection is very common with heavily infected computers.  You will see a variaty out there as far as effects but it will usually create popups for WinFixer, WinAntiVirus or SystemDoctor.

Lately we have been seeing a severe case of vundo, one that is very difficult to remove.  And will stay very difficult for automated programs to remove, if not impossible.  We have developed a manual method and our techs have learned to disable and distroy it.

A widely available fix for Vundo has been the vundofix by atribune.   It may work if you have one of the older versions of Vundo and is automated.   If this program cannot remove the vundo infection you will need to hire a tech to clean out your system or wipe and reload your OS.

We are very good at removing virus infections including the vundo infection, so if you need your PC cleaned we can do that remotely and completely online thru our online antivirus removal service (It’s only $59).

Toolbars in Internet Explorer

Lately we at pcULTRAcare.com have been seeing customers PCs with various toolbars (alot, weatherstation,mywebsearch) installed.  The end user does not even remember where that toolbar came from and assumes it is required.  Of course some of these toolbars are actually spyware infections and are not easily removed.  So be sure to keep an eye out for strange new programs or toolbars and have a technician check it out.  After all your privacy and data are at stake.

Antivirus Protection

We know that keeping your antivirus subscription current is a task no one likes.  You pay money for another year and what benefits do you get?

Well you get to keep your PC running smoothly and your private data safe.  When your PC becomes infected it can cost you money, stress and the safety of keeping your data safe and private.  Your peace of mind might be worth it, right?

I will write about what antivirus programs we feel are the best and which should be avoided in a future post.

Remove virus infections now not later!

We at pcULTRAcare.com just see this play so often, customer has a machine that they have suspected to be infected for months.  “It has been getting worse over the last month” clients tell us.

Our complete online virus service will cover removing the original infection as well as the rest that accumulated during the month wait.  BUT, think of what information could of been lost or stolen. 

Infections are more dangerous now than ever before due to shifting goals.  More and more virus and spyware infections now want to have backdoor control of your computer to either attack others or steal personal information.

So please get the virus infections removed by us or anybody for that matter, protect your PC performance, stability and your personal data.